What this handbook is for
ponishfom is a plain-English reference for people choosing, fixing or leaving a UK mobile service. Every network chapter follows the same ten sections, so you can compare like with like instead of wading through marketing pages.
We publish no prices — they change weekly and go stale faster than any website can follow. What we publish is the part that doesn't change: how each network is structured, what its policies actually mean, where it's strong, where it's weak, and the exact steps for switching, fixing, complaining and staying safe.
Network chapters
Three
Fast 5G, cheapest unlimited, indoor weakness, VodafoneThree merger.
ChapterO2
EU roaming kept, split contracts, evening congestion, Priority perks.
ChapterSky Mobile
Data reserve, resizable plans, O2's masts underneath.
ChapterEE
Broadest coverage, 5G+ lead, premium pricing, BT bundles.
OverviewAll networks
Who owns the masts, who rents them, and how to choose.
OverviewSmall networks
Tesco, giffgaff, SMARTY, iD, VOXI, Lebara and their landlords.
Practical guides
How to switch networks
Two free texts, 30 days, and what a network cannot do to stop you.
GuideCoverage checker guide
The two-checker rule and the one-month trial protocol.
GuideRoaming & data abroad
Who charges what, fair-use ceilings, the pre-flight five.
GuideeSIM setup
Issue, transfer, dual-SIM travel — and the fake fees to refuse.
GuidePhone deals
The total-cost test, plus iPhone and Samsung timing.
GuideUnlimited data explained
Where it's honest, where it bends, and whether you need it.
Help & safety
Problems & fixes
The six-step reset and the five failure patterns.
HelpAvoiding scams
The current catalogue and the habits that defeat it.
HelpNetwork apps
What each app controls, and the app-store safety rules.
HelpComplaints & escalation
Written complaint, eight weeks, free binding ombudsman.
ReferenceGlossary
Every term the small print uses, in plain English.
ContactSpeak to someone
Independent guidance by phone or WhatsApp.